Careers with OSDTN

Facility and Maintenance Tech

Position:          Full Time / Regular Exempt

Supervisor:      Facilities and Maintenance Coordinator

Description:     The Facility and Maintenance Staff at Operation Stand Down Tennessee is primarily responsible for the provision of maintenance services for the agency’s buildings, equipment, vehicles and operating systems. As such, he/she is responsible for the performance of routine, preventative and problem solving maintenance activities.

Principal Duties and Responsibilities

Maintenance:

  1. Perform a range of routine, preventative and/or problem solving activities (building, demolition, renovation and/or maintenance) on the agency’s physical structures to ensure continuous and safe operations.
  2. Perform a range of routine, preventative and/or problem solving activities on the agency’s equipment to ensure continuous and safe operations.
  3. Perform a range of routine, preventative and/or problem solving activities on the agency’s vehicles to ensure continuous and safe operations.
  4. Perform a range of routine, preventative and/or problem solving activities (building, demolition, renovation and/or maintenance) on the agency’s operating systems (i.e. electric, plumbing, HVAC, vehicles et al.) to ensure continuous and safe operations.
  5. Complete and document regular inspections of facilities, equipment, vehicles and/or systems consistent with department plan.
  6. Complete purchase orders and process purchase orders with required documentation per agency procedures.
  7. Maintain written record(s) of jobs completed.
  8. Participates in development of best practices for the department
  9. Participates in regular department and team meetings
  10. Assists, as indicated by team absence, in janitorial and grounds keeping activities.

General Duties

  1. Adheres to Agency and Department policies and procedures
  2. Participates in Agency and Department meetings and events, collection of data/information, and Quality Improvement Monitoring and Review.
  3. Performs other duties as designated by supervisor or agency

Qualifications / Knowledge

Position

  1. Two or more years’ experience in facilities maintenance.
  2. Preferred certification and/or licensure in one or more skill areas (HVAC, electrical, plumbing, carpentry) and or demonstrated skills and working knowledge (including use of tools) of the same.

Personal

  1. Veteran, strongly preferred
  2. Excellent organizational, multi-tasking and time management skills.
  3. Broad capacity for global thinking and creative problem solving
  4. Compassionate, energetic and team focused.

Agency

  1. Working knowledge of automated data processing programs including windows based programs (Word, Outlook, Power Point and Excel)
  2. Possess valid, current Tennessee driver’s license.

Physical Demands

Must be able to lift medium to heavy weights, squat, stand for extended periods, crawl in tight places, and drive OSDN vehicles.

Work Environment

Work is generally in and around the homes but may be in OSDN office space or sites of outreach events.  Will travel to obtain materials for maintenance.


Veteran Benefits Counselor

Position:          Full Time / Regular / Non-Exempt

Supervisor:      Support Services Coordinator

Description:

The Veteran Benefits Counselor is responsible to assist Veterans in identifying, understanding, accessing and/or maximizing his/her knowledge and use of the wide array of earned Veteran benefits for health, income, education, housing and other services.

Principal Duties and Responsibilities

Veteran Benefits Counseling:

  1. Provide Veterans and/or their families with education about Veteran benefits, individual Veteran benefit level, and/or how to access/maximize personal Veteran benefits.
  2. Assist Veterans with creation/use of a personal “E-Benefit Account.”
  3. Assist Veterans with initiating claims and/or revising claims based on changed circumstances.
  4. Assist Veterans with contesting benefits assigned and/or denial of benefits.
  5. Refer Veterans to OSDTN, VA, Veteran, and/or community based services and resources to assist with needed housing, financial, medical and/or social service needs.
  6. Participate with team to identify, develop and implement best practices for services.
  7. Maintain documentation of services including both individual documentation of services and aggregate reporting.
  8. Maintain work consistent with Department/Team Quality Assurance Standards.

Case Management

  1. Assist, as needed, with the provision of case management services including: Intake and Assessment, Care Planning, and Referral.
  2. Assist, as needed, with the coordination of Veteran access and use of agency and community direct financial assistance resources to include rent/utility deposits, rent, utility and other relevant housing expenses.      

General Duties

  1. Adhere to Agency and Department policies and procedures.
  2. Participate in Agency and Department meetings and events, collection of data/information, and Quality Improvement Monitoring and Review.
  3. Perform other duties as designated by supervisor or agency.

Qualifications / Knowledge

Position

  1. Certified Veteran Service Officer in good standing with an accredited Veteran Service Organization or ability to become certified.
  2. Prefer Bachelor’s degree in social work/human services and/or commensurate one or more years of experience in Veteran benefits.
  3. Strong preference for candidates with knowledge of the rules and regulations and experience with enrollment in/use of Veteran benefits.
  4. Comprehensive knowledge of regional Veteran services and resources.

Personal

  1. Veteran preferred.
  2. Excellent organizational, multi-tasking and time management skills.
  3. Broad capacity for global thinking and creative problem solving.
  4. Ability to motivate clients toward success.
  5. Compassionate, energetic and team focused.

Agency

  1. Working knowledge of automated data processing programs including Microsoft programs (Word, Outlook, and Excel)
  2. Possess valid, current Tennessee Driver’s License.

By Sunday June 11, 2017, please send résumé, cover letter, salary expectations and DD214 Member Copy 4 (if applicable) to: (Mail) HR/Murrie, Operation Stand Down Tennessee, 1125 12th Avenue South, Nashville, Tennessee 37203 or  (e-mail) jobs@osdtn.org, Word/PDF-only documents may be emailed. Please include Veteran Benefits Counselor position in the subject line.  No phone calls accepted.


 OSDTN is an equal opportunity provider of services and an equal opportunity employer-Civil Rights Act of 1964 and Americans with Disability Act of 1990.